REMOTE SUPPORT SERVICES
Our remote services are available 24/7 - 365 days a year
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Remote Computer Maintenance
Remote system maintenance and cleanup, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. Enable basic security functions, including anti phishing and pop-up blocking activation in Internet Explorer. Remove unwanted programs and trialware.
Data Transfer or Backup
Back up of existing data to CD or DVD or transfer of data to your new computer or other media as extrernal hard drive or flash drive. Working backup media must be provided by customer.
Wireless Network Configuration
Set up, configure and secure your router and wireless network. Configure up to 5 desktops or laptops and configure one printer to be shared with the computers or laptops. Extra fees apply for media sharing.
Determine computer compatibility for install/repair and configure software, perform necessary software updates, create desktop, start menu and quick launch bar access shortcuts. Software must be provided by customer.
Remote Driver Installation
Driver installation of PC component or peripheral; install any included software that is necessary for functionality on the component or peripheral.
Antivirus software installation with updated definitions.
After hours surcharge